Customer Feedback

Virginia Hayward Response
17 Feb 2017

Kubu Basket Medium


Your company has already resolved the issue. The original basket ordered for xmas was left in the rain on my uncles doorstep and got soaked... unfortunately. he told me what happened when I called him at xmas and I contacted customer service and they resent the basket. Thanks so much. Real...
01 Apr 2016

Seagrass Medium

Very efficient - highly recommend it
01 Apr 2016

Greywash Wooden Tray

Fab hamper will definatly buy again
01 Apr 2016

Tower of Chocolates

Easy website to navigate - great product choice, good delivery times and reasonable prices. I live in Australia and send hampers to my daughter and her husband who live in the UK. The quality of the products and service has been very, very good!
31 Mar 2016

Sideshow Agency BT

Brilliant service - Harriet was incredibly helpful and efficient, would definitely use Virginia Hayward Ltd again and will be recommending them!
30 Mar 2016
29 Mar 2016
29 Mar 2016

Small White Gift Box

Great feedback from the recipients.
26 Mar 2016

Cheese & Wine Tray

So glad we found this company - excellent service and quality items, efficient and courteous. Thank you.
26 Mar 2016

The Indulgence

Very good experience, no complaints
26 Mar 2016

Trad 18in Lidded Bkt

Site is easy to use and the hamper was delivered on time and as requested
25 Mar 2016

Olive Jute Bag Med

Website wouldn't let me get past the delivery details but the customer support was very good to overcome the problem
25 Mar 2016

Red Jute Bag Medium

Shipping costs should be stated upfront. Took me by surprise.
17 Mar 2016

Seagrass Medium

I think the service i experienced was great. I was impressed with the layout of the website and the guidelines on how to build a hamper was very clear and easy to work through. The delivery was delivered on time.
16 Mar 2016

Diabetic Joy

Great service!
15 Mar 2016

Seagrass Large

Delivery arrived early on the day requested. Products were well packed.
15 Mar 2016

Small Wooden Box

Very nice.
13 Mar 2016

Olive Jute Bag Small

When I asked to make some last minute changes before the delivery, the rep was prompt in responding and very flexible.
13 Mar 2016

Water Hyacinth Small

Great service. Delivered when promised even if the tracking information wasn't correct!
12 Mar 2016

Olive Jute Bag Small

Couldn't fault it. I ordered a build your own hamper for a Mother's Day present. It was easy to do and the hamper arrived on time. Excellent service and will definitely recommend it.