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"Thank you for your fantastic products! We sent through a hamper last year, and the recipients LOVED the selection!"
| Posted & Product Name | Rating | Comment | Virginia Hayward Response |
|---|---|---|---|
31 Hour(s) ago Champ Celebration | Excellent service. No hassle. I place my order, it gets delivered, what's not to like. Read More > | ||
20-May-2013 Tea & Bubbles | Service rating : Prompt delivery - as a thank you gift it was much appreciated, unfortunately I did not get to see it but the recipient was very pleased | ||
20-May-2013 Chase Gin | great service and assitance when goods were in transit. Very helpful. Read More > | ||
18-May-2013 18in Basket w/straps | Service rating : great | ||
27-Apr-2013 Spring Surprise | Service rating : Virginia Hayward represents quality service and delivery on time | ||
25-Apr-2013 Benromach Gift | It was not obvious to the recipient who the gift was from and he did not realise it was from me. Read More > | Many thanks for your feedback. We’re very sorry that your recipient didn't realise that the gift was from you.
We add personalised messages to all our hampers and gifts as an integral part of the address label. We do it this way for two reasons – your gift will never arrive w... | |
06-Apr-2013 Wine Accessories | A really lovely gift for that special occasion Read More > | ||
04-Apr-2013 Luxury Hamper | very pleased with service Read More > | ||
04-Apr-2013 Spring Surprise | Service rating : I have only had perfect experiences in my encounters with VH | ||
23-Mar-2013 Birthday Box | Very easy to use website - birthday box was a nice selection of interesting but 'normal' food. Delivered at 8.30am on the right day. Read More > | ||
22-Mar-2013 Personalised White | Service rating : I was very impressed. I have not used a service like yourself before for overseas, as i am based in Australia. I was able to track the delivery and be told when it arrived. That was important for me, to trust it had occurred.
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15-Mar-2013 Wash Up Feet Up | Service rating : helpful and polite staff on the phone and good choice of products | ||
14-Mar-2013 23in Basket w/straps | good and friendly service Read More > | ||
14-Mar-2013 Wash Up Feet Up | Service rating : I sent this gift to my Mum in England using your online system. I am in America and I was so happy that it arrived ahead of schedule and in perfect condition. | ||
14-Mar-2013 Love Chocolate | Service rating : Really good service, fast and reliable | ||
13-Mar-2013 The Banquet | It was loved by the receiver of the hanper. Read More > | ||
13-Mar-2013 Baby Blue Celeb Cake | Service rating : Good choice of products, value for money and always on time | ||
11-Mar-2013 Christmas Box | Service rating : Delivery service was poor as they just left the gift on the doorstep in full view! | Many thanks for your feedback regarding the quality and presentation of our product.
We are however concerned to hear that our delivery carrier left your gift in full view. This is not the kind of delivery methods that we find acceptable – even during the very busy Christmas period.... | |
04-Mar-2013 Six Wines in Wood | Service rating : Great service and always reliable. | ||
26-Feb-2013 Cheeseboard of Love | They missed valentines day and then only offer a 15% discount! Read More > | Thank you for your positive feedback regarding our product. We were, however, disappointed to read your feedback regarding our service for your Valentine’s Day order.
I understand from our customer services team that they have spoken to you regarding the problems surrounding the del... |