"Thank you for your fantastic products! We sent through a hamper last year, and the recipients LOVED the selection!"
|Posted & Product Name||Rating||Comment||Virginia Hayward Response|
31 Hour(s) ago
Excellent service. No hassle. I place my order, it gets delivered, what's not to like.Read More >
Service rating : Prompt delivery - as a thank you gift it was much appreciated, unfortunately I did not get to see it but the recipient was very pleased
great service and assitance when goods were in transit. Very helpful.Read More >
Service rating : great
Service rating : Virginia Hayward represents quality service and delivery on time
It was not obvious to the recipient who the gift was from and he did not realise it was from me.Read More >
|Many thanks for your feedback. We’re very sorry that your recipient didn't realise that the gift was from you.
We add personalised messages to all our hampers and gifts as an integral part of the address label. We do it this way for two reasons – your gift will never arrive w...
A really lovely gift for that special occasionRead More >
very pleased with serviceRead More >
Service rating : I have only had perfect experiences in my encounters with VH
Very easy to use website - birthday box was a nice selection of interesting but 'normal' food. Delivered at 8.30am on the right day.Read More >
Service rating : I was very impressed. I have not used a service like yourself before for overseas, as i am based in Australia. I was able to track the delivery and be told when it arrived. That was important for me, to trust it had occurred.
Service rating : helpful and polite staff on the phone and good choice of products
good and friendly serviceRead More >
Service rating : I sent this gift to my Mum in England using your online system. I am in America and I was so happy that it arrived ahead of schedule and in perfect condition.
Service rating : Really good service, fast and reliable
It was loved by the receiver of the hanper.Read More >
Service rating : Good choice of products, value for money and always on time
Service rating : Delivery service was poor as they just left the gift on the doorstep in full view!
|Many thanks for your feedback regarding the quality and presentation of our product.
We are however concerned to hear that our delivery carrier left your gift in full view. This is not the kind of delivery methods that we find acceptable – even during the very busy Christmas period....
Service rating : Great service and always reliable.
They missed valentines day and then only offer a 15% discount!Read More >
|Thank you for your positive feedback regarding our product. We were, however, disappointed to read your feedback regarding our service for your Valentine’s Day order.
I understand from our customer services team that they have spoken to you regarding the problems surrounding the del...