Feefo - Independent Feedback

Everyone was very helpful, even when I contacted because I didn't get all of my product

Service rating : Quick and efficient service.
Product : Excellent product

Service rating : Excellent customer service. Arrived on time, in perfect order. Always guaranteed a great gift, on time!
Product : Produce once again excellent! Arrived safely, on time.

Service rating : Found your website a little confusing
Product : Our daughter loved it thanks

Very quick, very efficient and a really easy to use website.

arrived on time well packaged

Excellent service.

Service rating : Excellent, they delivered on the day that they promised and let me know it was dispatched - thankyou
Product : You made my Mum very happy, she loved the hamper and contents.

Excellent service and delivery. Fantastic company to deal with

Service rating : Efficient service and everything always arrives on time and in good condition
Product : All the recipients of the hampers I sent for Christmas were thrilled and sent nice Thank You cards to prove it.

Service rating : Parcel arrived safely and on time.
Product : This was a gift for relatives. Fabulous, loved the contents and the steam pudding...... the port went down well too.
Thank you so much, it's wonderful to give and know you are sending quality.

Service rating : First class service as usual
Product : First class service as usual

Service rating : My product was delivered all on time.
Product : This was a Christmas Present and believe all was enjoyed Thank you

Service rating : Thank you for your business. Will definitely be my first choice when looking for nice soulful pieces.
Product : Excellent quality, exactly as expected. Very nice price.

Service rating : Simple ordering and delivery as promised
Product : I already have one of your hampers and these are of the same quality. Exactly what I wanted - good, traditional product - thank you.

It was just as described. Really good value.

Service rating : The only issue I had was the cost of delivery. Standard delivery was advertised as £3.95 but I could not choose this option - the only option I was given was to pay an extra £2 to choose a specific day for delivery. I was happy for the product to arrive on any day that w...

Service rating : Ordered via website - good choice and easy navigation.
Product : All I could ask for - excellent company.

Service rating : Delivery on time on requested day. Thank you
Product : Excellent service. Items are just what we wanted. Thank you

Service rating : Easy website, fast service.
Product : Fantastic duo

Service rating : Always a pleasure to use this company
Product : My parents were very pleased with their Christmas gift from me

Service rating : Very responsive customer service team.
Slightly expensive on delivery compared to others
Product : High quality product, not flimsy like some wicker baskets with a good quality lining.

Service rating : I went around the houses a bit on the website before I was able to order what I wanted, but I think this is just the way these things are set up
Product : I ordered the hamper for a friend who was absolutely delighted with it

Service rating : Much better than last year when the delivery company messed up
Product : Good quality and well presented

Service rating : The service was polite and efficient
Product : the person who received this was delighted

Service rating : Delivered on time .. Great service
Product : The recipient said they were really nice

Service rating : Superb selection and easy to order.
Product : Completely satisfied with the product and delivery time.

Service rating : delivered on time and easy to use web site
Product : realy enjoyed by all. and my sister was realy impressed that it was all vegitarian.

Service rating : Product delivered on time
Product : Very happy Mother-in-law - so excellent product !

Service rating : All excellent but fees for delivery in France were as much as hamper itself and it felt far too excessive
Product : I think the 3 mince pie box seems a bit cheap in retrospect.
I think you should offer boxes with more value of food/treat items and no alcohol
And why not create...

Service rating : Easy to use website and reliable service.
Product : Was well received by recipient.

Service rating : Had initial problem with on-line purchase so telephoned and order taken by very helpful assistant - she was courteous, efficient and very friendly.
Product : Good value against competitive market.

Service rating : Very good, speedy service
Product : Recipient was delighted with it.

Service rating : Very good service, especially when they took the time to ring me when one of the four hampers I'd ordered was not delivered (recipients fault not the delivery co.). I spoke to recipient and got back to VH who quickly made arrangements for re-delivery.
Product : I haven't actuall...

Service rating : Excellent Company to purchase hampers from
Product : Great selection

My family in the Uk were thrilled with their gift from all of us in SA. Thank you for the prompt delivery and special gifts on your site. Will be using your site to send gifts to my family in future.

Its a great way to send gifts to loved ones in the uk as i live in Australia ..

Good although the message was missed off or not obvious so the recipients did not know who the hamper was from,

Service rating : Delivered in plenty of time for Xmas, very smooth transaction
Product : Family were delighted with the hamper, our third year of using Virginia Hayward and would thoroughly recommend. Very many thanks

Service rating : Reliable deliver goods timely
Product : Really good

Service rating : Happy with service , hamper arrived on time, - thanks we will be back next year.
Product : our son and partner very happy with hamper

My friend was thrilled with her box of red wine. I was so pleased that it was delivered on time for her birthday.

Service rating : It didn't arrive in the time I requested,but then it was only a 3 day delay. I believe that it's all to do to festive time this time of year.
Product : A very beautiful presentation. Haven't tried jams as it was present for someone else,but I saw how it looks and it's definitely...

Service rating : very helpful
Product : Our friends who received the hamper where delighted with it.

Service rating : Very friendly & courteous service
Product : hassle free transaction

Service rating : Great service
Product : Sent as gift so not tried personally

Service rating : It was a good oppertunity to send a christmas cheer to a family member
Product : The mistletoe hamper was not to big neither to small