We’ve always taken in pride in the fact that we listen to our customers and try to act on your suggestions and feedback to improve both our Christmas hampers and our service.

We know that people are sometimes don’t have the time to comment unless their experience has been one of two extremes, so we’ve gone a step further and made it even easier for our customers to provide their views on every part of the order process, from the first click onto the website, to the parcel arriving in their hands and beyond.

We’ve teamed up with independent review specialists, Feefo, who contact all of our customers with a 15 second survey, where customers can express their views on both our service and our products. We’re not allowed to edit the feedback in any way, other than to respond to points made by customers, so we really are taking on board the points raised by customers, both good and bad to see if we can improve our Christmas hampers and our service.

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It’s little more than a month until Christmas and we’re really getting into the festive spirit here at Virginia Hayward. So much so in fact that our Product Development team have launched another 30 gifts to give you more choice than ever at Christmas time.

We haven’t restricted ourselves to Christmas hampers though; there’s the Winter Teddy, in his knitted woollen jumper, or 5 new gifts that we’ll personalise with your gift message directly onto the packaging. New to the range are a trio of ‘Edinburgh Preserves’ gifts, all packaged in a smart black gift boxes delivered directly to your recipient.

If you’re looking for something home grown, then you might like the ‘Union Jack Bag’ – a tote bag filled with quintessentially British produce and with a Union Jack emblazoned on the front of the bag itself. Vodka afficianados will recognise Chase Vodka as the English potato Vodka which recently won the San Francisco World Spirits competition. For the rest of us though, it’s simply a stunning looking Vodka which tastes even better than it looks!

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Encouraged by the success of recently launched sister site YourHamper.com and the interest in our Personalised Sweet Cube, we’ve expanded our range of personalised hampers and gifts to include 4 new hampers and gifts, each of which can be individually personalised with your special message.

Simply enter your gift message as normal when prompted during the checkout and we’ll print that message directly onto the box lid for our white gift boxes or wooden hampers boxes, or we’ll create an individual leather tag for the hampers.

There’s a personalised gift to suit every budget, from the Personalised Sweet Cube at £22.50, through to the Personalised ‘Turtle Dove’ Christmas Gift Box at £85. You can see the full range here: Personalised Christmas Hampers, or feel free to browse our range of Christmas hampers.

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