Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly to process your order and secondly, to provide you with the best possible service. We never give your details to any other person or company.
We will not use our database to email you or send you mail in the future once your order has been processed unless you have consented by indicating this consent in your registration. You can indicate this consent by registering your details and the level of service you wish, or by checking the registration box on the login screen. When you register you will create a password and can alter your registration details via the 'My Account' link on the home page. If you forget your password you can request that it be sent to the registered email address. Should you wish to remove your details entirely from our database, please call us on 01747 851515 or contact us by email.
We collect the following information from your order: your name and address, phone number, email address, credit card details and order history. If you consent by registration we collect the information you opt to enter. We never collect other sensitive information about you.
The information will be accurate and up-to-date. You can check the information we hold about you by going to your details within the Shopping Basket section of the website, where you can delete or correct your details. Alternatively you may email our Data Security Manager at dataprotection@virginiahayward.com. If you find any inaccuracies you may amend or delete them or contact us and we will amend or delete them promptly on your behalf.
The purchase area of our site is secured using industry standard Secure Socket Layer technology to allow for encryption of potentially sensitive information such as your credit card details.
We will hold your personal information securely in accordance with our data security policy and the law.
Cookies: We use 'cookie' technology to allow you easier registration when you visit the site again.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
If you have any questions/comments about our privacy policy please call us on 01747 851515 or contact us by email.