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"Thank you for sending such a beautiful gift to my friend. I have never received such a massive thank you from her!"
Cookies & Privacy
Our Cookie Policy
What are Cookies?
Cookies are very small text files that are stored on your computer when you visit some websites.
How & Why do we use Cookies?
We use cookies to make our website easier for you to use. You can remove any cookies already stored on your computer, but these may prevent you from using advanced features of our website.
For more information on Cookies you may like to visit:
http://www.allaboutcookies.org/
http://www.youronlinechoices.com/uk/
Cookies that we use:
| Google Analytics | This cookie allows us to monitor your activity on our website, collecting data such as the length of time that you spend on each page, how you navigate around the site and where you click to do so. This information helps us to continually develop the site so that it works more effectively for you. This cookie does not collect any personal information, such as name, address, and email address. If you would like to be excluded from tracking via Google Analytics you can install the Google Analytics opt-out browser add-on. |
| Yahoo! Analytics | This cookie allows us to monitor your activity on our website, collecting data such as the length of time that you spend on each page, how you navigate aroudn the site and where you click to do so. This information helps us to continually develop the site so that it works more effectively for you. This cookie does not collect any personal information, such as name, address, email address. |
| Hubspot | This cookie allows us to use Hubspot's technology to guide our marketing and site quality efforts. |
| Google Adwords Conversion | This cookie allows us to see how many sales we can attribute to our Google paid advertising campaigns. |
| Directtrack | This cookie allows us to determine whether you were directed to our website by one of our affiliate partners and reward them accordingly if you make a purchase. |
| Facebook Connect | If you take advantage of the opportunity to share our content using Facebook, this cookie allows you to do so. |
| Doubleclick.net | Doubleclick is a subsidiary of Google, who provide ad-serving services. It provides information to allow targeted adverts to be shown to you whilst browsing. You can opt out of this form of advertising from us by editing your Google Ads Preferences Manager. |
| Cur Affiliate Cookie | These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us. |
| PHP Session ID | This cookie allows our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it. |
| Disqus Comments (Csrftoken) | This cookie allows us to automatically log you in to allow you to comment on a blog post hosted on our news website (http://www.virginiahayward.com/hamperblog/). This cookie is present on all websites that use the Disqus Commenting System. |
Our Privacy Policy
Introduction
Virginia Hayward Ltd. takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on this page of the web site when changes have been made.
The Information we collect
Information is collected from you when you register with us, purchase from us or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our registration page and contact page.
We collect, encrypt and store the following details when you place an order with us:
- Your name
- Address
- Phone number
- Email address
- Credit Card Number (Not CV2)
- Recipients Name (if provided)
- Recipients Address (if provided)
In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.
Why we collect it
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally whilst marketing to your more effectively. Depending upon your marketing preferences we may arrange for you to be sent information about related products and services from us. You may amend your marketing preferences at any time by contacting us, or logging in to your account and amending your mailing preferences.
Who we may disclose your information to
We do not disclose your information to third parties for marketing purposes. In certain circumstances we may disclose or access your account if required to do so by law or by any Governmental body.
Data Protection
Virginia Hayward Ltd. is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at http://www.ico.gov.uk
Security
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL (Secure Sockets Layer). However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Accessing and updating your personal information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Please contact us to submit your request.
Questions?
If you have any questions/comments about our use of cookies or our privacy policy please call us on 01747 851515 or contact us by email.
