The Bespoke Enquiry Process
When putting together a bespoke hamper proposal a dedicated project manager from our Corporate Team will take into consideration your budget, whether you wish to incorporate your branding and any specific contents you would like to be included. Whether you’re looking for gifts for employees, clients or customers, in just four easy steps we will work with you to create, pack and despatch memorable hampers which leave a truly lasting impression.
1. Tell us Your Requirements
During your initial enquiry, we’ll need to establish the number of bespoke hampers you need, your budget per hamper, your delivery preferences (are they being sent to you to hand out or directly to your recipients?), as well as any other content requirements you may have.
We can work to a colour theme, make your hampers alcohol-free and create gifts to suit special dietary requirements. The more information we can glean at this stage the better.
2. We provide you with a Bespoke Proposal
Based on the information you’ve given us we’ll go away and put together a bespoke hamper or gift that we feel will be just right. Your no-obligation quote will consist of an image of the hamper, a contents listing as well as financial details for your consideration.
We of course welcome your feedback and will work with you to ensure you’re 100% happy before proceeding. We also aim to turn all bespoke enquiries around in 24 hours so you won’t have to wait long to see what’s possible.
3. The Go-Ahead & Packing Your Hampers
As soon as you’ve settled on exactly what you’d like, we can get started packing your hampers. Depending on your required delivery date this part can be just a matter of days although our typical lead time for bespoke hampers is around five weeks. We will always agree on a delivery date with you before proceeding.
4. Despatch & Delivery
Once our expert team has packed your bespoke hampers they’ll be ready for despatch.
Whether they are all being delivered to your offices or being sent individually to your recipients, our pro-active customer services team keep a close eye on every hamper we send and will alert you to any delivery issues, so you can rest easy knowing we are on the case.
SUBMIT AN ENQUIRY
Whether you are a returning customer or enquiring for the first time, our friendly customer service managers are here to help. We aim to respond within 24 hours.
Prefer to speak to us directly?
T: +44 (0)1747 851515
E: [email protected]
Our Lines are Open:
Mon – Fri: 9am – 5pm