If you placed your order online you can track your order by logging in and clicking ‘My Orders’. If you placed your order via our call centre, we will be happy to track your order upon request.
If you placed your order online you can view your order by logging in and clicking ‘My Orders’. If you placed your order via our call centre, please contact us and we will be happy to help with your enquiry.
You will find a personal greeting message (if your sender opted to write one) on the reverse of the clearly labelled ‘A Gift Message For You’ card attached to the cardboard outer.
You can include a personal gift message of up to 300 characters including spaces (5 lines of 60 characters each) which can be found on the reverse of the clearly labelled ‘A Gift Message For You’ card attached to the cardboard outer.
Yes. Our hampers are extremely popular at Christmas and all year round as employee incentives, compensation gifts, brand promotions and loyalty scheme gifts. Please see our Tailored Hampers for more details.
Yes, we have been creating and supplying bespoke hampers for over 35 years for both large and small businesses. Please see our Tailored Hampers for more details.
We recommend that you have the below information ready before placing your order:
Quantity of each hamper or gift
Required delivery dates
Full name and address (including postcode) of all recipients
The gift message you wish to include in each hamper
Your payment card details
You can order any of our pre-made hampers through our call centre, many of our customers do place their order via our website but we have a friendly sales team ready to take your call and process your order over the phone.
If you would like to order any of our pre-made hampers then you can of course email your order to us. Many of our customers, especially our corporate customers send their orders through to us via email. If your order contains lots of different pre-made hampers and delivery addresses, you may find it easier to complete our bulk hamper spreadsheet and send it to us when you’re ready. Click here to find out more about bulk orders.
We regret that deliveries outside England, Scotland, Wales and Northern Ireland cannot be achieved for Christmas 2021, due to changes in legislation following Brexit.
Yes, you will need to register with us to place an order – it only takes a few moments. All your details will then be securely saved in ‘My Account’ ready for the next time you place an order. From within your account you can view your orders, update your personal details and add to and amend your delivery address book.
Yes – please visit the Password Reminder page, enter your email address and click ‘Send Reminder’. A new password will be sent to you and you’ll be able to log in. Please contact us on 01747 851515 if you need any assistance or need to place an order straight away.
We operate a ‘No Quibble’ policy for cancellation to allow you a cooling off period after placing your order. If you would like to cancel your order you can call our sales team and they will be able to action the cancellation. For full details on our cancellation policy, please see our terms and conditions.
Allergens are stated on the information on each hamper. We also make a PDF of all back of pack information available on each product page.
We aim to keep our website as up to date as possible but we reserve the right to make changes to descriptions, contents, prices, delivery methods, add or delete products at any time.
All products are fully itemised and fairly described however, in the event of supply difficulties, we reserve the right to substitute any items with replacements of equal or higher quality and value that may or may not be listed in the contents section of the product descriptions. For special dietary hampers, suitable substitutions will be made.
All information included is correct as at the time that our brochure went to press but please be aware that in the event that a substitution is made, the nutritional and allergen summaries which accompany each hamper on our website may not reflect the true contents of the gift. If you have any concerns in relation to allergens or any other dietary requirements, please contact us prior to purchase on 01747 851515.
Yes, of course. Please contact us on 01747 851515 or via email on [email protected] with your name and address details and we’ll send you the latest brochure. Alternatively, you can request a brochure here.
