- Flexible Delivery Options
- Bespoke Corporate Hamper Service
- More than 35 Years of luxury Hampers
Call our team on 01747 851 515
If you placed your order online you can track your order by logging in and clicking ‘My Orders’. If you placed your order via our call centre, we will be happy to track your order upon request.
If you placed your order online you can view your order by logging in and clicking ‘My Orders’. If you placed your order via our call centre, please contact us and we will be happy to help with your enquiry.
You will find a personal greeting message (if your sender opted to write one) on the reverse of the clearly labelled ‘A Gift Message For You’ card attached to the cardboard outer.
You can include a personal gift message of up to 300 characters including spaces (5 lines of 60 characters each) which can be found on the reverse of the clearly labelled ‘A Gift Message For You’ card attached to the cardboard outer.
We recommend that you have the below information ready before placing your order:
Quantity of each hamper or gift
Required delivery dates
Full name and address (including postcode) of all recipients
The gift message you wish to include in each hamper
Your payment card details
You can order any of our pre-made hampers through our call centre, many of our customers do place their order via our website but we have a friendly sales team ready to take your call and process your order over the phone.
Yes, you will need to register with us to place an order – it only takes a few moments. All your details will then be securely saved in ‘My Account’ ready for the next time you place an order. From within your account you can view your orders, update your personal details and add to and amend your delivery address book.
Yes – please visit the Password Reminder page, enter your email address and click ‘Send Reminder’. A new password will be sent to you and you’ll be able to log in. Please contact us on 01747 851515 if you need any assistance or need to place an order straight away.
Allergens are stated on the information on each hamper. We also make a PDF of all back of pack information available on each product page.
We aim to keep our website as up to date as possible but we reserve the right to make changes to descriptions, contents, prices, delivery methods, add or delete products at any time.
All products are fully itemised and fairly described however, in the event of supply difficulties, we reserve the right to substitute any items with replacements of equal or higher quality and value that may or may not be listed in the contents section of the product descriptions. For special dietary hampers, suitable substitutions will be made.
All information included is correct as at the time that our brochure went to press but please be aware that in the event that a substitution is made, the nutritional and allergen summaries which accompany each hamper on our website may not reflect the true contents of the gift. If you have any concerns in relation to allergens or any other dietary requirements, please contact us prior to purchase on 01747 851515.
T. 01747 851 515
Our Lines are Open Mon – Fri: 9am – 5pm
Public Holidays: Closed
For larger orders we can offer discounts, please contact us directly to discuss your requirements.
We offer tiered delivery discounts for 2 or more hampers being delivered to the same UK address, on the same day. The discounts are calculated as follows:
Amount of items | Discount |
---|---|
2 – 3 items | 25% delivery discount |
4 – 6 items | 30% delivery discount |
7 – 9 items | 35% delivery discount |
10 – 14 items | 40% delivery discount |
15+ items | 50% delivery discount |
If you purchase via our website your discount will be automatically calculated at the checkout.
If you place your order over the phone or via email, our friendly team will calculate the discount for you.
Unfortunately we cannot offer delivery discounts on hampers being delivered outside mainland UK.
Delivery Type | Order and Delivery | Delivery Surcharges | Cost and Terms |
---|---|---|---|
Standard Delivery | 3-5 working days | No Surcharge Applied | Standard delivery price See individual product listing |
Saturday Delivery | Order in advance for a Saturday delivery or by 13.00 (GMT) on a Friday | £3.95 | Standard delivery price + £3.95 surcharge Deliveries will made between 9am and 5pm Not available for Highlands, Islands or Overseas |
Sunday Delivery | Order in advance for a Sunday delivery or by 13.00 (GMT) on a Friday | £15 | Standard delivery price + £15 surcharge Deliveries will made between 9am and 5pm Not available for Highlands, Islands or Overseas |
Next Day or Named Day Delivery | Orders for Next Day Delivery will need to be placed by 13:00 (GMT) or order in advance for a specific date (excl. Saturday & Sunday). Please note that Letterbox Gifts are delivered using Royal Mail, so when selecting a Named Day delivery we cannot guarantee a precise delivery date for these gifts. However, in our experience, 90% of orders are delivered on time. | £1 | Standard delivery price + £1 surcharge Gifts ordered on a Friday will be delivered on a Monday Not available for Highlands, Islands or Overseas |
In Time For Christmas (when applicable) | Order in advance for Christmas gifts | £0 | Standard delivery price – see individual product listing Typically, we will deliver between the 7th and 23rd December |
Gifts ordered on a Friday will be delivered on a Monday.
Deliveries will made between 9am and 5pm.