Shopping Cart

We can deliver hampers and gifts 7 days a week

FAQ'S

If you placed your order online you can track your order by logging in and clicking ‘My Orders’. If you placed your order via our call centre, we will be happy to track your order upon request.

If you placed your order online you can view your order by logging in and clicking ‘My Orders’. If you placed your order via our call centre, please contact us and we will be happy to help with your enquiry.

You will find a personal greeting message (if your sender opted to write one) on the reverse of the clearly labelled ‘A Gift Message For You’ card attached to the cardboard outer.

You can include a personal gift message of up to 300 characters including spaces (5 lines of 60 characters each) which can be found on the reverse of the clearly labelled ‘A Gift Message For You’ card attached to the cardboard outer.

Yes. Our hampers are extremely popular at Christmas and all year round as employee incentives, compensation gifts, brand promotions and loyalty scheme gifts. Please see our Tailored Hampers for more details.
Yes, we have been creating and supplying bespoke hampers for over 35 years for both large and small businesses. Please see our Tailored Hampers for more details.

We recommend that you have the below information ready before placing your order:

Quantity of each hamper or gift
Required delivery dates
Full name and address (including postcode) of all recipients
The gift message you wish to include in each hamper
Your payment card details

You can order any of our pre-made hampers through our call centre, many of our customers do place their order via our website but we have a friendly sales team ready to take your call and process your order over the phone.

If you would like to order any of our pre-made hampers then you can of course email your order to us. Many of our customers, especially our corporate customers send their orders through to us via email. If your order contains lots of different pre-made hampers and delivery addresses, you may find it easier to complete our bulk hamper spreadsheet and send it to us when you’re ready. Click here to find out more about bulk orders.
We can but there are some restrictions on sending hampers overseas, please see our delivery information for further details.

Yes, you will need to register with us to place an order – it only takes a few moments. All your details will then be securely saved in ‘My Account’ ready for the next time you place an order. From within your account you can view your orders, update your personal details and add to and amend your delivery address book.

Yes – please visit the Password Reminder page, enter your email address and click ‘Send Reminder’. A new password will be sent to you and you’ll be able to log in. Please contact us on 01747 851515 if you need any assistance or need to place an order straight away.

We operate a ‘No Quibble’ policy for cancellation to allow you a cooling off period after placing your order. If you would like to cancel your order you can call our sales team and they will be able to action the cancellation. For full details on our cancellation policy, please see our terms and conditions.

Allergens are stated on the information on each hamper. We also make a PDF of all back of pack information available on each product page.

We aim to keep our website as up to date as possible but we reserve the right to make changes to descriptions, contents, prices, delivery methods, add or delete products at any time.

All products are fully itemised and fairly described however, in the event of supply difficulties, we reserve the right to substitute any items with replacements of equal or higher quality and value that may or may not be listed in the contents section of the product descriptions. For special dietary hampers, suitable substitutions will be made.

All information included is correct as at the time that our brochure went to press but please be aware that in the event that a substitution is made, the nutritional and allergen summaries which accompany each hamper on our website may not reflect the true contents of the gift. If you have any concerns in relation to allergens or any other dietary requirements, please contact us prior to purchase on 01747 851515.

Yes, of course. Please contact us on 01747 851515 or via email on [email protected] with your name and address details and we’ll send you the latest brochure. Alternatively, you can request a brochure here.

We are fully operational through lockdown, find out about our Covid-19 response here

Shipping Restrictions

DELIVERY DISCOUNTS

For larger orders we can offer discounts, please contact us directly to discuss your requirements.

We offer tiered delivery discounts for 2 or more hampers being delivered to the same UK address, on the same day. The discounts are calculated as follows:

Amount of itemsDiscount
2 – 3 items25% delivery discount
4 – 6 items30% delivery discount
7 – 9 items35% delivery discount
10 – 14 items40% delivery discount
15+ items50% delivery discount

If you purchase via our website your discount will be automatically calculated at the checkout.

If you place your order over the phone or via email, our friendly team will calculate the discount for you.

Unfortunately we cannot offer delivery discounts on hampers being delivered outside mainland UK.

 
 

Delivery Options & Surcharges

Delivery TypeOrder and DeliveryDelivery SurchargesCost and Terms
Standard Delivery3-5 working daysNo Surcharge AppliedStandard delivery price
See individual product listing
Saturday DeliveryOrder in advance for a Saturday delivery or by 13.00 (GMT) on a Friday£3.95

Standard delivery price + £3.95 surcharge

Deliveries will made between 9am and 5pm

Not available for Highlands, Islands or Overseas

Sunday DeliveryOrder in advance for a Sunday delivery or by 13.00 (GMT) on a Friday£15

Standard delivery price + £15 surcharge

Deliveries will made between 9am and 5pm

Not available for Highlands, Islands or Overseas

Next Day or Named Day DeliveryOrders for Next Day Delivery will need to be placed by 13:00 (GMT) or order in advance for a specific date (excl. Saturday & Sunday).
Please note that Letterbox Gifts are delivered using Royal Mail, so when selecting a Named Day delivery we cannot guarantee a
precise delivery date for these gifts. However, in our experience, 90% of orders are delivered on time.
£1

Standard delivery price + £1 surcharge

Gifts ordered on a Friday will be delivered on a Monday

Not available for Highlands, Islands or Overseas

In Time For Christmas

(when applicable)

Order in advance for Christmas gifts£0

Standard delivery price – see individual product listing

Typically, we will deliver between the 7th and 23rd December

Gifts ordered on a Friday will be delivered on a Monday.

Deliveries will made between 9am and 5pm.

Registered Customers

Log in to your account below

NEW HERE?

Make an account and benefit from :